Privacy Policy



Koblur is committed to protecting the privacy of customer to this site. At Koblur we want our customer to have an undisturbed and enjoyable shopping experience and while it is necessary to collect some personal information to proceed. We always respect and protect your personal information. The nature of information we collect and use to complete your order like address details, your phone number to contact you and your e-mail id to send special discount coupon on specified season sale etc. we always recommend that after receiving your parcel please make the opening video to avoid the inconvenience.


We use standard size UK, US and EUR to pick the perfect size for your shoes. We also use one more technique that is measurement of your feet size to give you perfect size in case customer are confused about their shoe size for this you have to contact us through Email i.e. and we will assist you to get your perfect shoe size. This store is made to order store so it is necessary to one should know His/Her shoe size if you get any issue in shoes you have to inform within 48hours after receiving the shoes as we barely take returns because we already inform that this store is made to order store. We are always giving our best to make your personalize shoes that you order. As we already mention that we work on order basis only or made to order and it will take normally 8-10 working days and sometimes due to some festive occasions or loads of work it may take more than normally given time in case you need your shoes to be done on certain time you have to inform us through Email or WhatsApp and we will tell the possible days or timing.


We always use best courier companies that can deliver your order within 2-3 days depending upon the location. You can also mention your preferable shipping service to get your order faster through Email. After dispatching your shoes we always share the Docket number or awb slip to your Email or on WhatsAap so that you can track your consignment yourself it will ease you to get your order faster.  

We have all the right to modify or change policy, Prices, discount, content and coupon anytime without any prior notice.

We reserve the right to cancel or not to accept the orders we also respect your expectation about your shoes but it is possible that your order will not meet your expectation as this is made to order handmade shoes.

These terms of service and privacy policy and any separate agreements whereby we provide you service shall be governed by and constructed in accordance with the laws of India and jurisdiction of Delhi.

If you still have any question about privacy, terms and shipping before placing an order you can Email us on .



Within the site, the terms ‘us’, ‘our’ and ‘we’ refer to Koblur.

By visiting or purchasing something from , you agree in our “Privacy Policy” and “Terms and Conditions” (“Terms of Service”, “Terms”). These Terms of Service apply to all users or guest of the site.

Please perusal these Terms and Conditions carefully before purchasing or using our website. By accessing or using any page of this website, you agree in our “Privacy Policy” and “Terms and Conditions”. If you do not agree to any point of the terms and conditions or Privacy Policy, then you may not browse or use the website or any services.

Any new modifications which are added to the website shall also be subject to the Terms of Service. You can view the most recent modifications in the Terms of Service at any time on this page. Koblur reserve the right to change, update, replace or delete any part or condition from the Terms of Service by posting updates and/or changes to our website. It is requested to all our users and guests that it’s their responsibility to check the term and condition page periodically for any changes or updates in the website. Your continued use or browse on this website following the posting of any changes constitutes acceptance of those changes.

Our e-commerce store is a wordpress website. It provide us many options with the online e-commerce platform that allows us to sell our products and services to you.



By accepting to these Terms of Service, you accept that you are at the age of majority in your state or province of residence and you have given us your approval to allow any of your minor dependents to use this site.

You may not use our products or any data for any illegal or unauthorized activities, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not send any viruses or worms or any code of a destructive nature.
A violation or breach of any of the Terms will result in an immediate end of your Services.


We reserve the right to refuse or terminate service for any reason to anyone at any time.
You understand that your approval (excluding debit card/credit card information), may be transmitted unencrypted and involve (a) transfer over various networks; or (b) changes to adapt and confirm to technical requirements of connecting devices or networks. Debit card/Credit card information is always encrypted during transaction or transfer over networks.
You accept not to duplicate, reproduce, sell, resell, copy or misuse any part of the Service, access to the Service, use of the Service or any contact on the website through which the service or good is provided, without the express written permission by us.
The headings used in this page are included for convenience and understanding only and will not limit or otherwise affect these Terms.


We are not responsible if any information or data which is available on this site is not complete, accurate or current. The material and data on this website is provided only for general information and should not be relied upon or used as the sole basis for making decisions or taking any action without consulting more accurate, primary, more timely or more complete sources of information. Any reliance on the material which is available on this site is at your own risk.

This site may contain certain historical or old information. Historical information, necessarily, is not current and is provided for your reference purpose only. We have reserve the right to modify or delete the contents of this site at any time, but we have no obligation to update any information on our site. You agree to that it is your fully responsibility to monitor the changes to our site.


Prices of our products are subject to change without notice.
We have reserve the right to modify or discontinue the Service (or any part or content thereof) without any notice at any time.
We shall not be liable to you or to any third-party for any price change, modification, suspension or discontinuance of the Service.


Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as precisely as possible the colors and images of our products that appear at this store and all our products are handmade so it may have slight difference between the image of product and the product which the customer will get. We cannot guarantee that your computer monitor’s display of any change in color will be same as the image of product.

We have reserve the right, but not obligated, to limit the sales of our products or Services to any user or customer, geographic region or jurisdiction. We may exercise this right according to a case-by-case basis. We have reserve the right to limit the quantities of any products or services that we offer at any time or to anyone. All descriptions or short descriptions of products or product pricing are subject to change at any time without prior notice, at the sole discretion of us. We have reserve the right to discontinue or delete any product at any time. Any offer or coupon for any product or service made on this website is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.


We have reserve the right to refuse or refund any order you place with us. We may, in our sole discretion, limit, cancel or terminate quantities purchased per person, per customer, per household or per order. These limitations may include orders placed by under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify or inform you by contacting the e-mail and/or billing address/phone number which was provided at the time the order was placed. We have reserve the right to limit or cancel the orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and precise purchase and account information for all purchases made at our store. You agree to update your account and other information, including your email address, phone number and credit card/debit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.


We may provide you with some access to third-party tools or application on the website over which we neither monitor nor have any control and input.
You accept and agree to be bound that we may provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement on this site. We shall have no legal responsibility whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools accessible through the site is totally at your own risk and discretion and you should make sure that you are well-known with and agree to the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services, tools and/or features through this website (including, the release of new tools and resources). Such new features, tools and/or services shall also be subject to these Terms of Service.


Certain content, services and products available via our Service may include resources from third-parties.
Third-party links on this website may direct you to third-party application or websites which are not affiliated with us. We are not responsible for evaluating or examining the content or precision and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, services or products of third-parties.
We are not legally responsible for any kind of damage or harm associated to the purchase or use of goods, resources, any services, content, or any other transactions made in connection with any third-party websites or application. Please examine carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, feedback, claims, concerns, or any questions concerning third-party products should be directed to the third-party.


If, at our request, you send certain particular submissions or any other entries(for example contest entries) or without a request from us you send resourceful ideas, suggestions, proposals, plans, or an other materials, whether online, by email, by postal mail, otherwise (collectively, ‘comments’), you agree that we may, at any time, without any restriction, edit, delete, copy, publish, distribute, translate, or else use in any medium any comments or feedback that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation or reward for any comments; or (3) to reply to any comments.

We may, but have no obligation to check, remove or edit any content and accounts containing any content that we determine in our sole discretion are unlawful, offensive, aggressive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual and nonintellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, as well as copyright, trademark, privacy, personality or other personal or proprietary right.  You further agree that your comments will not contain unlawful, offensive, aggressive, threatening, libelous, defamatory, pornographic, abusive, obscene or otherwise objectionable material or contain any malware or other computer virus that could in any way affect the operation of the Service or any related website.  You may not use a false e-mail address or phone number to pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments or feedback. You are solely responsible for any comments, mail or feedback you make and their accuracy. We take no responsibility and assume no liability for any comments or review posted by you or any third-party.


Your submission of personal information or personal data through the website is governed by our Privacy Policy.  


Occasionally there may be information or data on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, short descriptions, pricing, offers, promotions, transit times, product shipping charges and availability. We have reserve the right to correct any inaccuracies, errors or omissions and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.


In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext,spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.


We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Koblur, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, withoutlimitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.


You agree to indemnify, defend and hold harmless Koblur and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.


In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.


The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services.


The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.


These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Delhi IN.


You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.


Questions and queries about the Terms of Service should be sent to us at